This Privacy Policy explains how Retro Bohemian Store, operating as Reliclanevintage, collects, uses, shares and protects your personal information when you visit our website or shop with us. We sell and ship within the United States only, and this policy applies to customers in the United States.

Information we collect

Information you provide

• Your name, email address and phone number
• Billing and shipping addresses
• Order details and order history with us
• Messages you send to our support team

Information collected automatically

• IP address, device type, browser and operating system
• Cookies and similar technologies
• How you browse and interact with our site, such as pages viewed and products searched

How we use your information

• To process, ship and track your orders
• To answer your questions and provide customer support
• To send transactional emails, such as order confirmations and shipping updates
• To send marketing emails if you choose to receive them
• To power on-site product search
• To understand how our site is used and improve it
• To prevent fraud and keep our site secure
• To comply with legal obligations

Who we share information with

We share personal information only with the service providers that help us run our store:

• PayPal, to process payments
• DigitalOcean Spaces, to store files and images
• OpenAI, to power product search on our site
• Telegram, to send order notifications to our staff
• Our email (SMTP) provider, to send order and support emails
• Shipping carriers (USPS, UPS, FedEx, DHL), to deliver your orders
• Google Analytics and Google Ads, for analytics and advertising cookies

Categories of personal information we disclose

Sale and sharing of personal information

We do not sell your personal information for money. However, advertising and analytics cookies from Google Ads and Google Analytics may be considered "sharing" of personal information for cross-context behavioral advertising under the California Privacy Rights Act (CPRA) and similar state laws. You can opt out at any time on our Do Not Sell or Share My Personal Information page.

Your privacy rights

We extend the following rights to all customers in the United States:

• Right to know what personal information we collect, use and disclose
• Right to access a copy of your personal information
• Right to delete your personal information, subject to legal exceptions
• Right to correct inaccurate personal information
• Right to opt out of the sale or sharing of your personal information
• Right to non-discrimination: we will not treat you differently for exercising your rights

Depending on your state of residence, you may also have the right to data portability and the right to opt out of targeted advertising and profiling.

How to submit a request

Email us at [email protected] or use the form below. Please tell us which right you would like to exercise.

• Opt-out requests are honored within 15 business days. You do not need to verify your identity and you do not need an account.
• Other requests (know, access, delete, correct) are answered within 45 days. If we need more time, we may extend this by another 45 days and will let you know.
• We may need to verify your identity before fulfilling requests other than opt-outs.

You may use an authorized agent to submit a request on your behalf. We will ask for written, signed permission from you to confirm the agent's authority.

Appeals

If we decline your request, you may appeal by emailing [email protected] with the subject line "Privacy Appeal." We will respond within 60 days. If you are not satisfied with our response, you may contact the Attorney General of your state.

Children's privacy

Our site is not directed to children. We do not sell or share the personal information of consumers under 16 years of age without prior consent: consumers aged 13 to 15 must opt in themselves, and children under 13 require a parent's or guardian's consent.

Sensitive personal information

We do not collect sensitive personal information, so we do not offer a "Limit the Use of My Sensitive Personal Information" option.

Marketing emails

Every marketing email we send includes an unsubscribe link. Unsubscribing stops marketing emails, but we will still send transactional emails about your orders, such as confirmations and shipping updates.

Data retention and security

We keep personal information only as long as needed for the purposes described in this policy or as required by law. Our site is served over an encrypted SSL connection, and we use reasonable safeguards to protect your information; however, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we update the "Last updated" date above.